Wednesday, December 15, 2010
Communication: Thoughts of an Entrepreneurial R.E.B.E.L. (Volume 19)
The more experience I get in the world of business, the more I realize that communication is probably the most important element in making an operation run smoothly. Some may argue that capital, teamwork, skilled workers, expertise, and etc are more important.But each of the aforementioned elements do not determine the level of success or failure a company will have as much as communication does. These other elements are important, but communication acts as the highway that these pieces ride on. As an entrepreneur, you must master the art of communication. People really cannot read thoughts. You must clearly detail what it is you want from others as well as how and when you want that something to be delivered. Don't take for granted that people know how to do what you explain to them. Reiterate yourself and have them explain back to you want you are asking for (without making them feel unintelligent). Also be sure to write your plan/instructions down. That way your plan is clearly laid out and everyone involved is on the same page. Another thing to add on to communication is understanding the different ways in which people communicate. Some people say one thing but their body language or eyes suggest another. You will need to learn how to understand people and human behavior so that you communicate with each person in the way that will reach them best. Communication is a hard art to command, but it is a crucial talent for every entrepreneur to have.